Last-mile delivery is a giant challenge in itself. Keeping up the pace and meeting, the expectations of the customers is a bit difficult nowadays. But it’s not impossible. Jeff Bezos one behind Amazon proved it by increasing the leverage to the last mile delivery model. He has designed a model to keep up pace with the demand. It Provides on-time delivery is a problem that every e-commerce business is facing nowadays.
This is majorly increased and elaborated during the recent pandemic. Coz at that time the whole world was restricted and the customer wants contactless fewer deliveries within the shortest possible time at his doorstep. At that time it becomes very difficult to meet these challenges. Amazon explores the last mile delivery model on its own and adds new features to the old one. Like they add other delivery services as partners making it easy for everyone to get on-time delivery
If you want to know how to keep pace with on-demand deliveries for a happy satisfied loyal customer and wanna take control of your e-commerce deliveries. Then let’s give a deep brief dive into the last mile delivery business model specifically in Amazon’s way. Keep reading the article to know about the evolution of Amazon.
Evolution in the last mile delivery by Amazon
To understand the evolution of the amazons model for last mile delivery. Let us discuss it from the earlier days when there was a model named local express delivery. The model ensures same-day delivery in a time when the world was completely unknown to the term last mile delivery. But this service was limited to some areas. As time passes Jeff Bezos introduced the system that include skyrocketing via drones but due to regulatory issues and air traffic guidelines, it wasn’t started.
After that trial, Amazon was built again and the model was moved towards betterment. In the year 2018 Amazon designed a time-sensitive delivery model for its savvy customer. It has gained a strong customer base. It has gained ad profits of approximately 34 billion and $27 billion respectively by 2018.
Advancements made during the years 2020 and 2021
The company adds 12 new Prime Aircrafts so to start a quick effective delivery model.
They are planning to establish a central office or headquarters at Kentucky International Airport by the end of 2022.
The model adds automation via robots to enhance the delivery removing the chance of error and reducing the human labor cost at the same instant.
No doubt Amazon’s journey is inspiring specifically for new entrepreneurs. And it will help a lot of newbies. So to build an in-house logistic model for their last mile delivery company.
What is last-mile delivery? why it seems challenging?
The last-mile business model aims at delivering the products at the customer’s decided place, within the shortest possible time, at his doorstep. this model is working worldwide nowadays. Today the biggest challenge the Last Mile delivery model face is on-time delivery of multiple orders. Our savvy and impatient customer wants his product to be delivered on the same day, in the shortest possible time.
Following are the challenges usually last-mile model faces but Amazon has worked on them for a brilliant customers experience.
It will be a bit pricey if you want same-day, quick delivery. This is one of the reasons why a huge e-Commerce model suppresses the traditional model and goes for its own.
Moreover, it becomes very difficult to check the transparency of the delivery,i.e from the start from placing the order till the end of delivering the product.
The third place is when there are a number of orders on the pending list. Then this would be a bit complex model having thousands of orders. But the secret to Amazon’s last-mile efficiency is a smart delivery solution that would definitely enable a good customer experience.
Reasons you should build your in house logistics for your business
Take control over deliveries
Understanding the strategy of Amazon house Logistics is the best example and a clue you need so to take better control of your deliveries. The basic concept the Amazon’s work was working in partnership. It reduces the workload. It’s ok to have third-party logistics. But it can be difficult to handle a frustrating as a business especially when it comes to the control of the deliveries. On the other hand, outsourcing the product and depending on the partners for the delivery of products on time is a bit easy task.
Get fuss-free deliveries
If you have a partner for an external team that has to deal with the outsourced service product. Then it’s very obvious that your team will get rid of the fuss of managing the deliveries. You can invest your energy in other aspects.
It’s time to choose a smart solution like mile now for your last mile model. Mile now would enable efficient and happy customers to experience regarding last-mile model keeping in view your customers’ choices.
Read Also: About cost of last mile delivery business and how to optimize it