Multi Vendor Marketplace Solution

Mile offers Multi vendor marketplace solution powered with Super App features. We are building next gen solution for taking businesses online by eliminating the hassle of developing from scratch.

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A Marketplace Solution for every idea!

Mile offers scalable marketplace solution for diverse business’ models.

Restaurant Marketplace

An advanced Multi Vendor Marketplace designed specifically to aggregate menu management, deals, time based discounts and flexible restaurant operations ranging from Click n Pick, Delivery & Dine in capabilities. Users get real time updates, live customer support, calorie details, ingredient selection, serving details, reward points and promotional discounts for increased revenue and brand awareness.
Restaurant Marketplace users engage in store ratings, order feedback, driver ratings and returns management. Restaurant Marketplace fully integrated omni channel approach keeps merchants, administrators, accounts teams, operations and all relevant stakeholders updated with cross departmental visibility.

Multi Offering Marketplace

Sophisticated Multi Offering Multi Vendor Marketplace designed specifically to aggregate multiple products, items, menu’s based offerings e.g. Restaurants, eCommerce, Furniture and many others through an advanced UI. Manage products, categories, brands, menus, deals, time based discounts and flexible store operations ranging from Click n Pick and Delivery capabilities. Users get real time updates, live customer support, product details, brand selection, reward points and promotional discounts for increased revenue and brand awareness.
Multi Offering Marketplace users engage in store ratings, order feedback, driver ratings and returns management. Multi Offering Marketplace fully integrated omni channel approach keeps merchants, administrators, accounts teams, operations and all relevant stakeholders updated with cross departmental visibility.

Super Apps Marketplace

Most advanced Super App Marketplace aggregates products, menu items & services in an ultimate collection of Applets. Each Applets serves a unique industry i.e. Restaurants, eCommerce, Furniture, Courier Services, Personal Services, Medical Services and much more. Super App Marketplace helps manage products, services, categories, brands, menus, deals, time based discounts, flexible store operations and scheduling combinations ranging from Click n Pick, Delivery, Appointments & Scheduling capabilities. Users get access to eWallet, real time updates, live customer support, product details, brand selection, appointment scheduling, reward points and promotional discounts for increased revenue and brand awareness.
Super App Marketplace users engage in merchant rankings, store ratings, order feedback, service feedback, consultant ratings, driver ratings and returns management. Super App Marketplace’s fully integrated omni channel approach keeps consultants, merchants, administrators, accounts teams, operations and all relevant stakeholders updated with cross departmental visibility.

Marketplace Platform Features

Merchant Access

Merchant portals & apps for merchants to update stores & product easily.

Time Based Discounts

Time based discounting on the stores & products. Push more sales with this innovative feature

Returns Handling

Easy returns handling by initiating product returns, replacements and refunds requests.

Products Catalog

Manage products categories, SKUs and brands. Each admin, seller or merchant has access to update the products catalog.

Promotions

Seasonal, occasional & other promotions can be handled and generated and triggered based on customers interest.

Payments Management

Online payment gateways integrations. Manage customer invoices and make payment disbursements for merchants.

Rating & Feedback

Customer Rating & feedback management for both single store or multiple stores.

Loyalty Points

In App customer loyalty points to increase customer retention & loyalty.

Store Pickups

Facilitate customers with direct pickups from the store at their convenience.

A solution that works

Marketplace In Action

Android & iOS True Native Customer facing Multi Vendor Apps not HTML wrappers published on Google & Apple Stores. Get your multi vendor marketplace localized in your preferred language & currency. Sign up unlimited merchants, products or services.

Dine In / Booking

Self Pick up

Flash Deals

Customer App Features

Customer Engagement

Allow customers to place multi vendor marketplace orders, opt into promotion deals, request personal services, order courier services and manage account balances and payments all through a unified customer interface.

Keep customers engaged through product & service promotional deals and interactive notifications for increased revenue and brand awareness purposes.

Reduce customer service and call center helpline calls significantly by managing Omni channel communication approach through built in smart live chat module and automated personalized notifications through triggering templates for all order scenarios.

Store Rating & Feedback

Manage store ratings, product feedback, driver ratings and returns management for customers with an Omni channel approach keeping merchants, administrators, accounts, operations and all relevant stakeholders updated with full history of the order flow.

Handle customer objections and discounting in real time with customer balance updates giving greater transparency to the customer in real time which improves customer satisfaction.

Merchant Apps Features

WhiteLabel Apps

True native mobile merchant apps published on Apple & Google Playstore enjoy better performance, UI controls and location accuracy while comparing against less sophisticated HTML5 or wrapper apps pretending to be native.

We publish your marketplace branded Merchant Apps in your color theme with bulk order imports, advanced pricing, product or service details, live status updates, dashboards, live chat, invoices, payment history and analytics on Google & Apple Stores. Manage merchant vendor categories, store locations, product service categories, brands management, stock management, promotions deal management, pricing details, order tracking, status updates, notifications, live chat, payment settlement, merchant balance management, rescheduling, returns management, order rating, feedback and more.

Merchant Registration & Management

Allow multi vendor marketplace merchants to register their product stock, categories, promotions and specialized services based on area they wish to service, hours the merchant wishes to open or close their offerings on the marketplace and remove unavailable items. Merchants can manage their store listings from the comfort of their mobile screens review their ratings and customer’s feedback.

Merchants can also submit bids on specialized services i.e. handy man services, moving services and personal care services in real time. Activating services and collecting payment in real time through multiple payment channels available within the Merchant Apps.

Product & Service Price Adjustment

Accommodate out of stock item scenarios, order cancelations, adjustments and partial deliveries through Multi Vendor Marketplace Apps which instantly apply changes for recalculations and associated taxes in real time.

Facilitate bids on services through real time merchants allowing customer to accept the preferred bid, allocating merchant and company share automatically while keeping operational teams updated on bid orders.

Orders & Returns Management

Generate, scan and print barcoded waybills while monitoring app dashboard for status updates, edit adjustments, InApp live communication with back office users. Access historical view of all orders, proof of delivery eSignatures, pictures, location with timestamp, full chain of custody of each parcel movement with scan history, invoices and payments from right within the app in online and offline modes.

Manage refunds, returns and customer discounts from the unified Merchant App interface while keeping a complete historical view of all transactions and invoices within the app.

Use branded white labelled true native mobile Android & iOS merchant super apps for B2B corporate customers requiring advanced bulk features. Allow order origination with advanced pricing formulae based on locations, zones, volumes, weight or distance.

Embedded ERP Solution

Accounts & Finance

Fully integrated single sign on accounts module. Designed specifically for delivery & marketplace operations

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HR & Payroll

Employee On Boarding Management, Attendance Management, & more with Mile's embedded HR & Payroll Module.

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Accounts Payable

Accounts Payables & Disbursements module to empower back office operations with single system

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ERP Integrated Workflow

Workflow management module to help control requests and approvals across different departments through Mile.

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Logistics & Marketplace Solution