Restaurant Delivery Software
Restaurants Quick Commerce deliveries are made simpler with Mile’s comprehensively integrated system. Go Live with customer Apps, driver apps and a complete delivery management solution, easily integrated with 3rd party delivery companies or aggregators.
Quick sign up and immediate go live.
Get. Set. Deliver.
Restaurants Quick Commerce
Designed for Restaurants Quick Commerce Operations. Restaurants can now manage their own deliveries with best deliveries management solution. Couple it up with consumer apps and start receiving orders directly. Fulfill orders, manage riders and increase profit margins. The control stays in house. On board freelance drivers or register for fulltime employment. Engage with customers and send custom notifications. Create your own marketing campaigns for email and SMS.
Take your restaurant delivery business live with in days. Mile helps business not only with delivery tracking and management but also takes business online with in days. Get white labelled native app and start selling to your customers directly. With Mile Diver App, manage orders, assign deliveries, receive proof of deliveries and manage everything in real time.
Feature Set
Digital Dispatch
Smart AI dispatch by zone and auto dispatch to riders per zone. Automated and Easy to send bulk dispatch to drivers to save time.
Invoices & Payments
Generate automated invoices. Collect COD & integrate with your payment gateway to collect payments through Driver or Customer App.
Route Optimization
Manage trips, save driver's time & cost per trip. Smarter route optimization and deliveries management guarantees successful deliveries
Geo Enabled CRM
Geo Location based CRM module enables real time verification of all field operations validating each customer engagement through Work or Home address.
Proof of Delivery
Real-time proof of delivery with the electronic signatures along with date and time stamp.
Invoices & Payments
Send customized In App instant notifications & SMS alerts for the drivers and the customers.
Live Tracking
Live location tracking for fleet for the back end team and customers through the App.
Zone Management
Define delivery zones for more organized and planned deliveries. Club deliveries with in the zone to save fuel.
Restaurant Management
Allow visibility on relevant orders to each kitchen and branch for preparation time management, special instructions management, live chat with customers for clarifications and automated status updates without human intervention.
Giving your customers the ability to rate orders and drivers directly, gain detailed feedback in real time which enables instant visibility across your field force. Powering better customer engagement through immediate ratings and issue resolutions can make a major impact on customer retention allowing you to focus on key performance indicators which matter the most to your business.
Smart Auto Dispatching utilizing AI algorithms that take into account multiple factors i.e. distance, number of orders, capacity, COD amounts and optimized routes for efficient pickup and delivery executions. Administrators, Branch, Kitchen & Warehouse Managers can monitor, control and override any required transfers, changes or adjustments with system recommendations facilitating the best of both worlds hybrid AI plus human intelligence mechanism for unforeseen events i.e. accidents, vehicle breakdowns or other operational challenges which need addressing in real time.
Drivers Management
Facilitating drivers, zonal bulk shifts creation, management, adjustments dynamically from a powerful unified live monitoring interface with a fully integrated workflow connected with driver’s native mobile apps.
Allocate Soft & Hard COD limits per driver who are collecting field payments giving the company more control over driver’s cash risk while allowing pre paid orders to continue without any restrictions. System intelligently reassigns COD orders to other zone drivers with available limits for execution.
Drivers registration process made available directly into your website domain enabling document uploads, driver profile registrations, fully integrated approval workflow for admins, user assignment, SMS notifications
A powerful earnings management module which remains fully integrated with driver’s native mobile apps.
Integrations & Communications
Enabling Credit Card payments facility for driver apps, customer apps, merchant apps and web portals through payment gateway integration with your preferred gateway i.e. PayPal, Stripe, Square, PayStacks, PayTabs and more.
Integrate any external system i.e. ERP, Accounts, POS, OMS, WMS and others with Mile through powerful restful APIs covering Stock, Products, Services, Categories, Brands, Orders, Customer and more, through detailed payload configurations and real support staff to assist you with your implementation.
Mile comes pre-configured with an integrated SMS gateway to facilitate per SMS notification to over 135 countries right out of the box and if required can also be integrated with other SMS gateways of your choice. Email SMTP configurations are available also to integrate your email addresses for automatically mailing reports, invoices, delivery notes and more.
A fully integrated smart chat module that automatically embeds order details for customer apps, driver apps, merchant apps and admin web portals allowing live communication between all stakeholders for order adjustments, location changes, rescheduling and returns management.