As the customer has switched to online shopping from traditional shopping. The retailers find on-demand delivery management a challenge for themselves, especially during the covid-19. During the pandemic when the whole world is trapped. It becomes very difficult to manage large-scale orders specifically when the online Marketplace is undergoing fluctuations. The driver or the delivery agent is the most important part of the supply chain. As they are the one who connects the retailer and the customer. In all the scenarios efficient driver apps have solved the many problems of the last mile delivery model. It is very effective in providing efficient delivery to the customer with an enhanced customer experience. An efficient driver app enables retailers so to get happy, loyal customers by providing them the delivery in the shortest possible time at a reasonable cost, by working on the driver or the delivery agent end.
What is a driver application?
A driver app is a tool that enables fast and seamless delivery service. It is a tool that assists you in delivery operation and helps get a good, loyal and happy customer. Moreover, it also solves all the issues due to lack of communication and avoids the chance of delayed or misplaced orders. By using a mobile handy app you can communicate with the driver. It helps the driver to accept the assignments, find the best shortest possible route and access all the information he needs, and many more.
How they are effective in the delivery management process?
Nowadays as the customer has switched to online shopping and the delivery volume increases. So the retailers or the service provider need a proper tool to enable fast and seamless delivery. A well-featured driver application helps the driver to manage the deliveries in an effective way. It also helps enable the delivery staff to boom up their performance.
Features provided by an efficient delivery application:
Solves all the issues due to lack of communication
There was a time when drivers could only communicate with the retailers or the service provider. That caused an issue leading to the lack of on-time delivery. However, an efficient delivery app enables its driver to have communication with the dispatcher or the manager in real. A well managed and advanced featured driver application help driver optimize their driving experience by improving the vehicle operation route optimization orders scheduling and others twin hands a supply chain process all of these issues and malfunctions can be resolved by using efficient driver applications or to minimize the delivery delays and provide the customer with the order delivered within the shortest possible time in a reasonable cost whatever the driver can also communicate with the customer and keep them updated throughout the supply chain process making the good impression on the customer and providing him with an enhanced experience.
Well Managed centralized operation
Mile now designed a driver that aims to enhance the delivery process and reduce the clutter and chaos by improving their management they introduced a driver application that enables the customer to check the status of the delivery proof of delivery customer notice in many more.
Keeping in new the customer’s preferences mine now design the delivery application that provides all the information like customer information pick up and drop off location delivery history bill information so to enhance the customer’s behavior Mile now driver app enables you to keep track of the delivery performance and keep its customer updated by the real-time tracking and the historical reports of the deliveries as well.