A platform for automating significant logistical activities such as dispatching, distributing goods, monitoring vehicles, and route planning is referred to as delivery management software.
What is Delivery Management Software?
Delivery management software used to be limited to putting out a printout of their routes and telling your drivers to go. Using Google maps and other route-planning tools is a significant improvement on such outdated techniques, and it’s a welcome alleviation for drivers.
However, in last-mile delivery systems for SMEs, there is frequently still a disconnect between these mobile apps, driver contact, and effective consumer communication. What we want is a seamless transfer from warehouse distribution to secure doorstep delivery with as much precise communication as possible.
South Africans are resourceful people, and statistics bear this out.
“Small businesses have, without much fanfare, slowly taken over more of the turnover pie. In 2013, small businesses generated 16% of total turnover in the formal business sector, expanding to 22% in 2019. The contribution of large business waned over the same period, from 75% to 68%” (Source).
When it comes to starting a company, building one is difficult enough. Maintaining and developing a firm, on the other hand, is where the real difficulties lie.
Scaling up from a few deliveries per day to dozens or hundreds per day is one of the difficulties that small companies confront.
As the amount of goods grows, scheduling drivers and establishing delivery routes becomes more difficult. However, when you add in trying to keep track of the constant ebb and flow of outgoing products, payments, non-deliveries, lost packages, and breakages, it’s easy to understand why SME owners get headaches.
It’s reasonable to consider a more simple and efficient method of managing deliveries while there is, isn’t it?
Are delivery management solutions really worth the money? What are some of the advantages of investing in these sophisticated tools for your company?
More Efficient Delivery
Time is money in the world of logistics, and it’s literally true.
Manually arranging deliveries and attempting to calculate the shortest and most efficient routes might be a real pain. Faster delivery times allow drivers to work on more orders, customers are more satisfied, and your firm grows.
Imagine being able to input a sales order into your accounting system and simply let the algorithms handle the rest. This entails generating a Trip Sheet that details the most efficient routes for all drivers. Delivery management software delivers a fantastic flow from purchase to delivery, with accurate order picking, stock management, and optimized vehicle paths.
Enhanced Driver Management
The larger the number of bodies involved in a process, the greater the margin of error. With customer orders at stake, no one wants to play Broken Telephone.
As a result, it’s critical to monitor and track all drivers on real-time platforms that are both accurate and user-friendly. A Best delivery management system should provide simple methods for keeping everyone informed.
Reduce Costs to Grow Your Business
The simplest path, correct inventory selecting, focused drivers – what else could you ask for?
The load and distribution capabilities of Omni Accounting are enhanced with an extra module.
Omni Accounts allows for the creation of vehicles based on weight capacities and volume.
Driver lists can also be created. Adding a load to a certain vehicle will alert you, through a process of comparing the dimensions and weight of the stock being loaded to its carrying capacity, in case of overloading.
In this instance, the user may either reduce the load or transfer it to another vehicle with a higher load capacity.”
Fuel costs are at the forefront of every fleet manager’s mind. Although the cost of them can be a bit high, they are one of the simplest to manage. The shortest route to B is normally the less expensive, and this plan is set up automatically so as to eliminate guesswork and lost drivers.
Isn’t it possible to have higher profits even with less work?
Minimise Wasted Time
There’s very seldom a need to do repetitive, manual tasks when there is a piece of software that can accomplish it better, faster, and more accurately than your team.
No time is wasted on customer service calls, sales, networking, and reworking internal systems. Moreover, these tasks are not automatable since they require the personal touch of a human being.
So, you can optimize routes for your drivers, which results in fewer non-delivery situations and simple daily reconciliations.
Excellent Customer Experience
On Wednesday, we’ve all seen companies sending us a message to tell us that our order will arrive between 8 am and 5 pm. Do you feel frustrated about it? What about you when you pick up your kids from school? Do you take a chance and risk having a dissatisfied motorist contact you to inquire about your whereabouts?
Using delivery management software, you can reduce the delivery windows and stay in constant contact with your customers. Smart companies, which want to grow and reduce client churn, prioritize managing customer expectations.
What Is the Best Delivery Management Software?
Delivery management software for your business should have the ability to minimize fuel and time consumption. This will keep your customers and staff satisfied, streamline and speed up deliveries, and keep your drivers focused.
It’ll also give you more time to focus on things that will make you a key player in South Africa’s economy.
Have you any questions about how this software can help your business? Feel free to contact our professional and helpful team whenever it is convenient for you.