This policy is effective as of 1 January 2020.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decides to use our Service.

By choosing to use Mile Apps or Services, user agrees to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. User data is not used or shared with anyone except as described in this Privacy Policy.

Who Are We?

Mile Solutions FZ LLC, here after referred to as (Mile, We, Us, Our and Site), is a Delivery and Logistics Management Software Platform. For us, our user’s data privacy is of utmost importance. Mile uses various technologies to help users streamline their delivery and logistics operations efficiently and effectively. Mile uses Mile Platform, Mile Driver App and Mile Website to collect important data which our users have complete right to be aware of. Please go through in detail and acknowledge our Privacy Policy.

Privacy Policy Acknowledgement

Mile is B2B software service provider. Our Web Portal and Native Apps are only intended for the use of our business customers and their authorized employees as well as drivers/riders. The data collected for each organization, in order for account set up, is strictly related to the respective business or organization and treated with full discretion. All data collected in order to set up the business account belongs solely to the business itself.

Information Collection and Use for the Software Services

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Personal Data, Location, Billing Address Information at the time of account setup. The information that we request will be retained by us and used as described in this privacy policy. We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. We don’t share any personally identifying information publicly or with third-parties, except when required to by law. Mile Solutions does not save any credit card or debit card information of its clients.

The app does use third party services that may collect information used to identify you. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

Link to privacy policy of third party service providers used by the app

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Website Visitors

For our website visitors, we save the visitors data in order to share with the customer support and the sales team who can then serve our customers and prospects in the best way possible. All the collected data is kept safe with us and is strictly not shared with any third party or sold for any other commercial use. Mile fully maintains and protect the sanctity of our visitor’s data. Other information which is stored is the user IP Address and location in order to provide customized services.


Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.


We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected].