Courier Delivery Management Software

AI powered software to automate & streamline courier delivery operations. Support Multi Pick ups and Drop Offs, streamline operations, Optimize Routes, improve customer engagement through custom SMS Notifications & much more with Mile Courier Delivery Solution.

A Solution for all courier operations

Mile is designed for a multitude of courier delivery operations.

Same Day Delivery

Manage same day pickup and delivery tasks through a unified order management workflow that facilitates back office and fleet operations seamlessly. Pre optimized routes are determined for optimal trip management, load analyses and vehicle utilization. Flexible re-optimizations are managed even while drivers are in the field to allow additional pickup and delivery tasks to be automatically assigned correctly throughout the day while keeping schedules intact. Mile App for delivery drivers is diverse and feature rich. Drivers can also re-optimize routes in field with the delivery driver apps.

Delivery Management Software for bulk scanning of waybill barcodes enables bulk pickup and bulk delivery capabilities to the drivers including COD, Card Payments & Other collection options providing real time customers balance updates. Returns management and reverse logistics is a breeze to handle through advanced UI.

Express Delivery

Manage next day or express pickup and delivery tasks through a unified order management workflow that facilitates back office, warehouse management and fleet operations seamlessly. Scheduling tasks for current and future dates get pre optimized routes for optimal trip management, load analyses and vehicle utilization.

Package chain of custody management through Way Bill Bar Code scanning occurs through the pickup, warehouse and delivery lifecycle including returns and reverse logistics. Delivery apps for drivers also work as waybill scanner. Delivery driver app is also capable of handwriting recognition through camera scan. Flexible re-optimizations are managed even while drivers are in the field to allow additional pickup and delivery tasks to be automatically assigned correctly. Drivers can also reoptimize routes in field. Bulk scanning of waybill barcodes enables bulk pickup and bulk delivery capabilities to the drivers including COD, Card Payments & Other collection options providing real time customers balance updates. Returns management and reverse logistics is a breeze to handle through advanced UI.

Multi Pickups & Drop Off

Manage multiple route pickups & drop offs on same day, next day or express delivery tasks through Mile courier delivery app. A unified order management workflow that facilitates back office, warehouse management and fleet operations seamlessly. Scheduling multi location pickup tasks for current and future dates get pre optimized routes for optimal trip management, load analyses and vehicle utilization.

Package chain of custody management through Way Bill Bar Code scanning occurs through the pickup, warehouse and delivery lifecycle including returns and reverse logistics. Flexible re-optimizations are managed even while drivers are in the field to allow additional pickup and delivery tasks to be automatically assigned correctly. Drivers can also re-optimize routes in field. Bulk scanning of waybill barcodes enables bulk pickup and bulk delivery capabilities to the drivers including COD, Card Payments & Other collection options providing real time customers balance updates. Returns management and reverse logistics is a breeze to handle through advanced UI.

For all kinds of Courier Operations

Smart Deliveries

Mile courier delivery software is the most comprehensive solution for modern age courier operations. Mile helps with managing Same Day, Express and Pickup & Drop off Deliveries.

Ensure Fast, Secure and Efficient deliveries with our trusted delivery management software designed for courier businesses.

Integrated Heat Maps, live tracking and driver statuses all make the tracking of deliveries and fleet seamless.

Courier Businesses see substantial reduction in cost, improvement in fleet supervision & field force utilizations.

Features

3D Object Scanning

ML based 3D Object Scanning to determine package or item Height, Width & Length measurements.

Handwriting Recognition

AI to interpret handwritten content in cursive and type formats in multiple languages. Label detection through OCR capture

Way Bills

Generate and Scan way bills to track and manage deliveries & packages.

Predictive Dispatch

Predictive AI powered Dispatching. Configurable Rules Engine. Zonal AI powered Order Distribution

Route Optimization

Route Planning & Optimizations before Dispatch. Geo Fences & Polygons Management. Heat Maps & Zones Management

Live Tracking & Replay

Live tracking & Replay for back office. Live tracking for customers through white label web pages.

Smart Chat

Contextual AI Smart Chat automatically connects orders to messages. Live Consumer Chat Module. Live Driver Chat Module.

Load Analysis

Detailed analytical view of vehicle capacity, load management & route analyses.

Localized Languages

Local Language packs & Translations. Localized Currency. Localized VAT, GST Tax Calculations.

Advanced Modules

Advance Courier Features

Warehouse Module

Fully integrated warehouse stock management, categories, brands, SKU item weight, volumetric size, packaging, measurement units, discount promotions management, storage functionality, returns reverse logistics management, scanable bar coded waybills, tracking numbers, pick n pack features, chain of custody management, ERP API integrations and more.

Multi Branch & Hub Management

Seamless workflow management across multiple branches, hubs, stores with approval cycles, reporting hierarchy, integrated order flows, chain of custody trails, status updates, waybill access, scanning, printing, returns, adjustments and more.

Merchant Portal

Give access to merchants with white label page with in your company website. Merchants can easily onboard and start sending bulk orders for pickup & delivery. Easy merchant orders management, payments management & tracking.

Multi Pickups & Drop Offs

Allow more than one pickups from the customers and arrange drop off locations for on demand courier services. Use this feature as per your courier business operations.

Delivery Driver Management

Delivery Drivers Onboarding

Delivery Drivers registration process made available directly into your website domain enabling document uploads, driver profile registrations, fully integrated approval workflow for admins, user assignment, SMS notifications

Driver Shifts Management

Manage delivery drivers shifts with zonal bulk shifts creation, time management & adjustments, dynamically from a powerful unified interface. Live monitoring of shifts with a fully integrated workflow connected with driver’s native mobile apps.

Compliance Management

Manage driver earnings, commissions and ratings. Automatically calculate the earnings and commission for each driver to be disbursed.

Earnings Management

A powerful earnings management module which remains fully integrated with driver’s native mobile apps.

Integrations & Communication

Payment Gateway

Enabling Credit Card payments facility for driver apps, customer apps, merchant apps and web portals through payment gateway integration with your preferred gateway i.e. PayPal, Stripe, Square, PayStacks, PayTabs and more.

Restful APIs Integration

Integrate any external system i.e. ERP, Accounts, POS, OMS, WMS and others with Mile through powerful restful APIs covering Stock, Products, Services, Categories, Brands, Orders, Customer and more, through detailed payload configurations and real support staff to assist you with your implementation.

SMS Gateway & Email SMTP

Mile comes pre-configured with an integrated SMS gateway to facilitate per SMS notification to over 135 countries right out of the box and if required can also be integrated with other SMS gateways of your choice. Email SMTP configurations are available also to integrate your email addresses for automatically mailing reports, invoices, delivery notes and more.

Smart Live Chat

A fully integrated smart chat module that automatically embeds order details for customer apps, driver apps, merchant apps and admin web portals allowing live communication between all stakeholders for order adjustments, location changes, rescheduling and returns management.

Merchant Portal

Order Tracking

White Label login & tracking pages. Let Merchants & customers track and know the status of the shipments through web embedded tracking pages, without having them to login or download the app.