Courier Delivery Management System

Courier Delivery Management Software

Delivery Management System to automate & streamline courier delivery processes. Support Multi Pick ups and Drop Offs, streamline operations, Optimize Routes, improve customer engagement through custom SMS Notifications & much more with Mile Courier Delivery Solution.

For all kinds of Courier Operations

Smart Deliveries

Mile courier delivery software is the most comprehensive solution for modern age courier operations. Mile helps with managing Same Day, Express and Pickup & Drop off Deliveries.

Ensure Fast, Secure and Efficient deliveries with our trusted delivery management software designed for courier businesses.

Integrated Heat Maps, live tracking and driver statuses all make the tracking of deliveries and fleet seamless.

Courier Businesses see substantial reduction in cost, improvement in fleet supervision & field force utilizations.

Features

Zone Management

Define delivery zones for more organized and planned deliveries.

Live Tracking

Live tracking for back office and for customers through white label web pages.

Way Bills

Generate and Scan way bills to track and manage deliveries & packages.

Route Optimization

Proven route optimization process. Manage trips to save driver's time and cost per trip.

Proof of Delivery

Instant proof of delivery through customer signature, picture & time stamp.

Geo CRM

A strong CRM with complete customer history for easy pick up & delivery management.

Smart Chat

A fully integrated smart chat module for Customer, Driver & Merchant apps

Load Analysis

Detailed analytical view of vehicle capacity, load management & route analyses.

Localized Languages

Translations in any language for all regions and countries is available for web & native apps

Advanced Modules

Advance Courier Features

Warehouse Module

Fully integrated warehouse stock management, categories, brands, SKU item weight, volumetric size, packaging, measurement units, discount promotions management, storage functionality, returns reverse logistics management, scanable bar coded waybills, tracking numbers, pick n pack features, chain of custody management, ERP API integrations and more.

Multi Branch & Hub Management

Seamless workflow management across multiple branches, hubs, stores with approval cycles, reporting hierarchy, integrated order flows, chain of custody trails, status updates, waybill access, scanning, printing, returns, adjustments and more.

Delivery Bids Management

Create a competitive bidding environment for your freelance drivers allowing them to bid on orders in real time, giving customers the power to accept preferred bids with vehicle type and capacity details within customer native mobile apps. Customers get real time confirmations for driver and vehicle assignment, whereby the driver’s mobile app receives confirmation of accepted bid and driver’s earnings within an integrated workflow.

Multi Pickups & Drop Offs

Allow more than one pickups from the customers and arrange drop off locations for on demand courier services. Use this feature as per your courier business operations.

Drivers Management

Drivers Onboarding

Drivers registration process made available directly into your website domain enabling document uploads, driver profile registrations, fully integrated approval workflow for admins, user assignment, SMS notifications

Shifts Management

Facilitating drivers, zonal bulk shifts creation, management, adjustments dynamically from a powerful unified live monitoring interface with a fully integrated workflow connected with driver’s native mobile apps.

Compliance Management

Manage driver earnings, commissions and ratings. Automatically calculate the earnings and commission for each driver to be disbursed.

Earnings Management

A powerful earnings management module which remains fully integrated with driver’s native mobile apps.

Integrations & Communication

Payment Gateway

Enabling Credit Card payments facility for driver apps, customer apps, merchant apps and web portals through payment gateway integration with your preferred gateway i.e. PayPal, Stripe, Square, PayStacks, PayTabs and more.

Restful APIs Integration

Integrate any external system i.e. ERP, Accounts, POS, OMS, WMS and others with Mile through powerful restful APIs covering Stock, Products, Services, Categories, Brands, Orders, Customer and more, through detailed payload configurations and real support staff to assist you with your implementation.

SMS Gateway & Email SMTP

Mile comes pre-configured with an integrated SMS gateway to facilitate per SMS notification to over 135 countries right out of the box and if required can also be integrated with other SMS gateways of your choice. Email SMTP configurations are available also to integrate your email addresses for automatically mailing reports, invoices, delivery notes and more.

Smart Live Chat

A fully integrated smart chat module that automatically embeds order details for customer apps, driver apps, merchant apps and admin web portals allowing live communication between all stakeholders for order adjustments, location changes, rescheduling and returns management.

Discover More

Smart AI Dispatch

Import & Dispatch bulk orders through smart smart dispatch to riders per zone.

Discover

Omni Channel Notifications

Create and manage personalized templates driven notifications

Discover

Merchant Portal

White labelled merchant portals for easy orders origination & tracking.

Discover

Merchant Portal

Order Tracking

White Label login & tracking pages. Let Merchants & customers track and know the status of the shipments through web embedded tracking pages, without having them to login or download the app.